Privacy Policy
Casoola is committed to protecting your personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This page summarises how we collect, use, store and disclose personal information when you visit or play at Casoola.
What we collect
We collect information you provide when you register an account (name, date of birth, address, contact details and identification documents), as well as transaction data, device data and gameplay history needed to operate the service and comply with regulatory obligations, including age verification (18+).
How we use it
Personal information is used to manage your account, process deposits and withdrawals in AUD, deliver promotions you have opted into, meet anti-money-laundering obligations and respond to support requests.
Your rights
You can request access to or correction of your personal information, or lodge a complaint, by contacting our support team. Unresolved complaints can be referred to the Office of the Australian Information Commissioner.
Last updated: 23/06/2026.