Terms & Conditions

By creating an account or using the Casoola UK website you agree to these terms. Casoola is intended for players aged 18 and over who are legally permitted to gamble online in their jurisdiction.

Accounts & verification

One account per person, household and shared device. We're required to verify your identity, age and source of funds before processing certain withdrawals. Failure to complete verification may result in withheld funds.

Payments

All deposits, bets and withdrawals are processed in pounds sterling (GBP). Minimum and maximum amounts are shown at the cashier. Standard withdrawal limits apply; large withdrawals (e.g. above $10,000.00) may be paid in instalments after additional checks.

Bonus terms

All promotions are subject to specific wagering, game contribution and maximum-bet rules listed with each offer. Abuse of bonuses may result in forfeit of bonus funds and related winnings.

Disputes

Disputes should first be raised with our support team. Unresolved complaints can be escalated to our licensing authority. United Kingdom gambling activities are overseen by the Department of Internal Affairs (UKGC) under the Gambling Act 2005.

Last updated: 23/06/2026.