About Casoola New Zealand

Reviewed by our New Zealand casino team · Last updated 15/06/2026

Who we are

Casoola is an international online casino brand operated by Hollycorn N.V., serving New Zealand players with a curated library of pokies, jackpots, table games and live dealer tables priced entirely in New Zealand dollars. The NZ-facing site has been live since 2020 and is managed by a small editorial and support team focused on Kiwi player experience, payments and responsible gambling.

Licensing & regulation

Casoola operates under a Curaçao gaming licence (Antillephone N.V., licence 8048/JAZ). Gambling in New Zealand is overseen by the Department of Internal Affairs (DIA) under the Gambling Act 2003. Offshore online casinos are not regulated by the DIA, so we encourage NZ players to read our terms, understand the licensing position, and use the responsible gambling tools provided.

Responsible gambling commitment

Every Casoola account includes deposit, loss, wager and session limits, plus time-out and self-exclusion tools. We display the 20+ symbol on every page, surface reality checks during play and link out to independent support: the Gambling Helpline on 0800 654 655 and gamblinghelpline.co.nz. Staff handling RG queries complete annual training in problem-gambling awareness.

Contact

Email: support@casoola.com — 24/7 live chat is available from inside your account. Complaints are handled within five business days; unresolved complaints can be escalated to our licensing authority.

20+ only. Gambling can be harmful. Play responsibly and within your limits.