Responsible Gambling

Gambling should always be entertainment, not a way to make money. Casoola provides tools to help New Zealand players stay in control: deposit limits, loss limits, session reminders, cool-off periods and account self-exclusion. Limits take effect immediately and can only be relaxed after a mandatory waiting period.

Self-exclusion

New Zealand residents can self-exclude from Casoola at any time by contacting our support team or using the Gambling Helpline self-exclusion service at gamblinghelpline.co.nz. Self-exclusion can be set from six months up to a lifetime, and the Gambling Helpline service is funded under the Gambling Act 2003 and is independent of any operator.

Where to get support

Free, confidential support is available 24/7 from the Gambling Helpline on 0800 654 655 or via gamblinghelpline.co.nz. The service is funded under the Gambling Act 2003 and is independent of any operator.

20+ only.